Unless otherwise noted, all necks are made of the highest quality wood in either the United States or Japan. No two necks are exactly the same and may differ slightly from what is pictured. All necks have a Limited Warranty against defects in materials and workmanship. Warranty does not cover normal fret wear or customer modifications.
All necks may require fret leveling and polish, and may need to be fine tune to fit your instrument. This is normal and not a defect. All necks should be carefully inspected prior to installation and/or modification. All wood is unique with individual growth patters. Allparts cannot warranty a neck that does not get a sealer/finish put on it, as humidity, sweat, and temperature can cause the neck to warp and twist.
Returns, refunds, or credits may be accepted or issued within 90 days of the original purchase date, provided the product is returned in its original packaging with a copy of the customer's invoice or invoice number. All returns are subject to restocking fee of 15%. The customer is responsible for return shipping costs.
Fender®, Gibson® and TonePros® products must be returned in the original packaging.
Pickguard returns will only be accepted with the protective sheet intact, having not been removed.
Defective merchandise may be returned up to one year from the date of purchase provided no alterations have been made. Invoice number must be provided.
Customers who have purchased Allparts products from an Allparts dealer must return their products to that specific dealer.
Defective Sale and Closeout products may be sent back for exchange or store credit only; no refunds.
Please visit allparts.com/returns for the most up to date information and to download a return form.