(713) 466-6414 M - F 8:30 am - 5:30 pm CST

Hurricane Flooding and Your Allparts Orders

Posted by Allparts Staff on 9/1/2017 to Announcements

Much of the city of Houston has been devastated by flooding caused by Hurricane Harvey, but we at the Allparts office and warehouse are fortunate to have been spared from any water damage. However, the flooding has impacted all couriers' ability to pick up order shipments. Please bear with us as we wait for waters to recede and couriers to catch up on deliveries.

Existing orders are being processed in the order in which they were received; we are currently working through a backlog of orders as a result of being closed for 6 days. Dealer orders with expedited shipping methods are an exception (UPS 3 Day Select, 2nd Day Air, or Next Day Air), and will ship same-day according to our shipping policies. Nevertheless, we understand that some customers may have placed urgent orders that we were not able to fill.

*****Please do not place duplicate orders, even if your payment authorization expired and was refunded.*****

If you need to cancel an order, please have your web order or PO number ready, visit our contact page, and choose the option to Make changes to my order. You can also call us at +1-(713) 466-6414.

Thank you for your patience and continued business!

- Allparts Staff