(713) 466-6414 M - F 8:30 am - 5:30 pm CST
Help and Frequently Asked Questions

01) Shipping Rates and Policies

9/1/2009
Important details regarding same-day shipping, transit times, rates, and order processing.

02) Countries We Ship To

9/1/2009
We change our list of ship-to countries from time to time based on changes in shipping rates and foreign import requirements...

03) Shipping Limitations and Exceptions

9/1/2009
Due to manufacturer policies, shipper policies, and federal regulations, some products have shipping exceptions.

04) Payments Methods We Accept

9/1/2009
We accept Visa, Master Card, and Discover from all customers...

05) Paying with PayPal

9/1/2009
Allparts accepts PayPal only from international customers and under very limited conditions...

06) Minimum Order Amount $10.00

9/1/2009
All orders have a minimum order amount of $10.00 USD, regardless of whether they are placed online or over the phone.

07) Order Problems

9/1/2009
Allparts uses a variety of tools to verify ownership of credit cards used on our website...

08) Special Orders, Direct from Manufacturer

9/1/2009
Allparts can place orders for products direct from the manufacturer for parts we do not carry...

09) Backorder Information

6/18/2014
Learn how out of stock items are processed and shipped.

10) Return Policy

9/1/2009
We currently offer two mutually exclusive return policies: a product-specific return policy and a general return policy...

11) Apply for a Dealer Account

9/1/2009
Whether you're a one-man operation or multi-store retail chain, becoming an Allparts dealer is fast and easy...